TERMS & CONDITIONS OF USE
SHOP. COMPANIADELSOL.COM is an online shop, which is aimed at promoting and selling its own products (“the Service”).
By using the site www.shop.companiadelsol.com, the user (“you”) agrees and is bound to all provisions stated in these Terms & conditions of use (“Terms”).
The site www.shop.companiadelsol.com (“the Site”, “the Website”) is property of Sunset Buena Vida LLC (“we”, “ourselves”, “us”).
1- Acceptance and acknowledgement of these Terms & Conditions
By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2- Amendments and modifications
We shall amend or modify these Terms at our sole discretion at any time without request of acceptance of the users. Any transaction made before such changes that remains unfinished after such changes shall continue pursuant to the Terms in force at the time of such transaction, unless the modified Terms are more favourable to the user.
3- Service discontinuation- Release from liability
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice or request of acceptance at any time.
Thus, we do not warrant the permanent access to or use of the Site. Service discontinuation may occur due to technical issues. However, should such discontinuation occur for other reasons other than force majeure or an fortuitous event, we shall continue and finish any ongoing that were unfinished at the time of and due to such discontinuation.
Moreover, we do not warrant that the Site is free of any computer virus, worms or other malware that may damage or alter the way your computer usually works. The User shall be liable for and bound to having any tool needed to detect, eliminate, and/or prevent the introduction of viruses, worms or any other malware. We shall not be liable for any damage caused to your or third party’s computers arising from the use of this Site.
Registration is free. To register you must enter the Site and create an account, which requires you to fill in a form with accurate and complete registration information, which you must keep updated. We are entitled to verifying the User’s identity and/or any data that the User provides and we shall not be liable for the authenticity or accuracy of such data. Thus, we reserve the right to suspend any user, temporarily or permanently, in case of breach of these Terms.
We hereby agree that any information provided by the User upon registration shall remain private and you hereby agree that your name and password shall remain private. Pursuant to the above mentioned, the User shall be liable for the use and disclosure of the password provided by you. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You are fully responsible for your failure to safeguard information and/or to permit any other person to access or use the Sites using your profile and/or account. Should there be any unauthorized use of the User’s Account, the User shall notify Us immediately and prevent Us from any harm arising thereof.
For the effective and safe use of the Site, you must provide certain information such as, but not limited to, name, email address, mailing address, and ID number. The absence or inaccuracy of such information would render the provision of the services impossible.
Your purchase transaction data is encrypted, warranting confidentiality.
Moreover, you may terminate or discontinue your own account at any time and you may request Us to eliminate your information from the database.
We hereby warrant that the use of any information provided by you shall be established in Ley 25.326 de Protección de los Datos Personales [under Argentine law, Act Law Nº 25,326 on Protection of Personal Data]. We may disclose your personal information if we are required by law to do so, and we may notify you of such disclosure should we be authorised to do so.
Upon registration, your information is collected and stored in our Database. The User hereby agrees to be contacted by Us via mail, email or telephone to provide information that We may consider, to our sole discretion, relevant, including but not limited to advertisements and information on discounts. Should you wish to be excluded from such notification, you must notify Us in writing and we shall discontinue all notifications as soon as possible.
The system may collect information on your preferences and interests. Should that happen, such information would be used exclusively for collecting statistics and improving the Service of this Site. We shall, as far as possible, disassociate the data so that the User that provided such data cannot be identified.
7- Products availability and price
Before placing your order, you shall consider the fact that the selected product/s may not be in stock. All purchases shall be subject to availability at www.shop.companiadelsol.com. Thus, even if you are able to place an order, the product/s may not be available.
Moreover, prices may change at any time without notice. All prices are exclusive of delivery charges. The total cost of the order is the price of the products ordered plus the delivery charge.
8- Out-of-stock or delayed products
Pursuant to the aforementioned, if a purchased product/s is/are out of stock or delayed, We shall notify you and provide any of the following possible solutions:
-To wait for the selected product (in case of delay);
-To cancel the purchase and request the refund of the sum paid, which will be processed back to your original method of payment;
-To choose an alternative product offered by Us for that particular case.
Should you choose the third option, the product must be similar to or better than the original product. You shall not be asked to pay any additional sum, unless you choose a product with better characteristics than the one offered by Us.
In any of these cases, the User shall choose an option within 10 days as of the date of notice. Should the User not reply within such time, We may cancel the purchase and refund the sum paid, which will be processed back to your original method of payment.
In the cases mentioned in provision number 8 in which a refund is made, such refund may take 3-5 business days and shall be processed back to your original method of payment. Under no circumstances shall the refund be in cash.
10- Exchanges and returns
If you are not content with what you have received, whatever the reason, you may contact us within 15-days of receipt if you wish to return the product/s.
The return would be free if you receive an imperfect or mistaken item. In this case we will send you a new or correct item. If you wish to return the item for any other reason, the shipping cost is chargeable and will depend on the type of service chosen.
If you wish to return or exchange an item, you shall fill in the following form or contact us via email at email@example.com and we will get back to you to provide the necessary instructions. The User must attach a photo and state the Order Number,name, and the reason why you wish to return the item.
Any item returned must be received back in its original condition - this means it must be unworn, undamaged, free of any type of mark or stain and have all original tags attached. The refund will be processed back to your original method of payment and could take 3-5 business days. At that time, we will issue a refund and will follow up with a return confirmation e-mail.
11- Shipping charges
The User must be clearly notified of the shipping charges before he/she places the order. The final cost is assessed based on the final weight and volume of the order and on the delivery location.
The shipping cost shall be billed as an individual charge within the bill.
We may modify or amend shipping charges at any time at our sole discretion.
The User shall be provided with the bill of his/her purchase and may request it at firstname.lastname@example.org.
All bills shall be issued by Sunset Buena Vida LLC.
13- Cancellation of unshipped orders
The User may cancel the order before it is shipped. In this case, you must contact Us at email@example.com within 24 hours as of the date of the purchase. We shall refund the sum paid to your original method of payment.
14- Prohibited uses
You must not:
- to send any type of ilegal, obscene, harmful, or immoral file or information;
- to send any type of file containing viruses or other malwares that may damage the System, the Site or an User’s computer;
- to use the Site with any unlawful purpose;
- to register upon or use false personal information;
- to use programmes, softwares or automated or manual devices to monitor or copy any type of information contained within the Site without Our consent.
15- Reserved rights. Intellectual property
All information, text, images, photographs, graphics, videos, music, user interface and other content and materials contained on the Sites are the copyrighted property of Sunset Buena Vida LLC. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Sites for any purposes. Nothing stated or implied on the Sites confers on you any license or right under any copyright of Company or any third party. The Sites and the information contained in reference herein are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Sites, or use the contents of the Sites in litigation, or for any commercial or promotional purposes, without the express written consent of Company or its lawful successors and assigns.